HOW IT IS TO WORK WITH US
CHEMISTRY STYLE SESSION and OUR BRAND QUESTIONNAIRE
When you get in touch about a project, we'll ask you to fill out our brand identity questionnaire.
Your answers allow us to understand your expectations, deadline and specific needs. Ideally we will also receive more information on your brand; work you’ve already done to get the ball rolling and customer insights.
48 hours later, we’ll have an initial meeting, ensuring we're fully prepared to deliver immediate value; including a mini–brand audit. We meet with you to chat about your project in person, our pricing system to see how and if we are the right for for each other. Every client and project is unique so this is a conversation about how we can tailor deliverables for you that meets your requirements.
2. WE REVIEW your answers and design a proposal
We read your answers to our questionnaire and do a comprehensive analysis of your current brand identity. With our strategy team we create a proposal with a breakdown of costs and project timeline. Withing this phase we compare your brand in relation to competitors to identify strengths, weaknesses, opportunities and threats. Through digital paperwork and based on all our conversations we communicate our understanding of your needs and help to manage your expectations. A clear timeline and breakdown of costs is also provided. We share this with you along with our terms and conditions for you to review before investing.
3. sign agreement
By partnering with us, you agree to engage in our creative process which also means being available for us to present work to you and your commitment in providing clear feedback. Committing to timely feedback is essential; with this approach, projects will save you time and money and the quality of the work is guaranteed to be good. To collaborate efficiently and if needed we can have another conversation about deliverables. Once you're 100% happy with the proposal and timeline shared, we send you an agreement outlining what we need from you and when to achieve a good project outcome and deliver you the best.
4. begin our process
Once signed, we issue you with an invoice for 100% or 50% of the overall fee to secure our time and commitment on your project. Once it’s paid we will start your project by doing visual research. This, and the rest of the creative process is outlined within our process flowchart. All of this allows you, and us to begin the creative process with confidence and ease, ensuring you have exactly what you want from the project outcome.
5. WHAT TO EXPECT
We promise will let you know what we need and where you are at every stage. To keep things organised, we will send you calendar invitations to coincide with the project timeline. We will deliver good design work, on time and within budget, and let you know in advance if it looks like there’s any scope creep. Along with your input throughout the process, we no present the final brand design. This includes any extras agreed upon at the beginning of this process. We ensure that the end result is bespoke and to a high standard as we never share work that we are not proud of our selves.
FURTHER READING
What others have to say about working with us
